Join The Team
Be part of a supportive community that makes a difference! When you join the team at CSN, you become an integral part of a nonprofit agency that provides tools, support and housing to clients who have behavioral health challenges and who struggle against homelessness.
Community Support Network (CSN) is a nonprofit agency that is an innovator in providing effective tools, support, housing, and dignity to individuals with behavioral health and other life challenges. We are dedicated to creating a compassionate, healthy, and safe society by empowering people at risk to achieve stability and to realize their highest potential. This is achieved in the context of an organizational culture that places a premium on the values of compassion and accountability.
We have a variety of shifts: Full time and Part time Day, Overnight Awake and Overnight Sleep, and On-Call Relief Counselors. Counselors’ responsibilities include the following: provide for the special needs of the program participants. Implement evidence-based practices that teach positive coping skills to adults with severe behavioral health challenges. Provide crisis prevention and intervention. Prepare progress notes for all clients and Special Incident reports. Perform bed checks. Monitor and document program participants accessing of medications. Give accurate, complete and timely reporting of program and clients to staff as they begin their shift. Attend and participate in clinical case reviews, staff meetings and monthly CSN in-service trainings. Assist Program manager in maintaining a clean, comfortable and safe facility. On-Call Relief Counselors may be able to move into regular counselor positions when there are openings.
On the job training provided with our program
Experience preferred but will train. Proof of High school diploma or GED required. Must be able to pass Fingerprint/Background check, (no DUI’s), and Health screening; Must have reliable transportation. See job descriptions below for compensation details.
Send resume to:
Community Support Network
Attn: Abigail Levine, Human Resources
1410 Guerneville Rd. Ste 14
Santa Rosa, Ca 95403,
or fax to (707) 573-6968
or email to abigail@csn-mh.com
CSN is an Equal Opportunity Employer Non-Profit Agency
Current Job Openings
Description: The Residential Counselor A, Overnight Awake is responsible for providing general program support and primarily to function as the on-site overnight and direct care residential counselor. This is a non-exempt position with an on-duty paid meal period.
Reports to: Program Manager / Program Director
Essential Functions and Responsibilities: Under the direction of the Program Manager, the Residential Counselor A is responsible for, but not limited to:
On-call, on-site overnight Residential Counselor
- Provide crisis prevention and intervention.
- Be aware of and able to access community resources.
- Provide for the special needs of program participants, if needed, during the night.
- Be able to respond to emergency situations appropriately, according to CSN policies and procedures.
Documentation
- Provide progress notes for all clients.
- Provide Special Incident reports when necessary.
- Produce special reports upon request of Program Manager.
- Chart reviews / filing.
Medication management
- Monitor program participant accessing of medications as necessary
- Document program participant accessing of medications.
- Inventory medication
Program Management
- Maintain program structure.
- Assist program management with maintaining program compliance.
- Report safety and maintenance needs of the program and its facility to Program Manager/Director.
- Maintain clear and effective communications with program participants, and assist them in meeting their needs.
- Provide accurate, complete, and timely reporting of program and participant information to staff as they begin their shift.
- Attend and participate in weekly staff meetings, and monthly CSN In-service trainings, as requested.
- Attend and participate in regular supervision.
- Complete and present accurate time sheets to Program Management by due date. Update time sheet on a daily basis.
- Be knowledgeable of, and adhere to personnel policies.
Other duties as assigned. For example: supply inventory, meal preparations, and sanitization.
Minimum Qualifications:
- High School graduate or equivalent
- One year of experience working with mentally ill adults in a residential setting. Lack of one year of experience may be accommodated under the law.
- Ability to meet all licensing requirements.
- Knowledge of the principles and best practices of social rehabilitation.
- Knowledge of Sonoma County Mental Health Services and community resources.
- Ability to obtain a valid California Driver’s license and insurability under agency automobile insurance policy.
- Ability to pass criminal background check to meet licensing requirements.
Description: The Residential Counselor B, Overnight Asleep is responsible for providing general program support and primarily to function as the on-site overnight residential counselor. This is a non-exempt position with an on-duty paid meal period.
Reports to: Program Manager
Essential Functions and Responsibilities: Under the direction of the Program Manager, the Residential Counselor B is responsible for, but not limited to:
On-call, on-site overnight Residential Counselor
- Provide crisis prevention and intervention.
- Be aware of and able to access community resources.
- Provide for the special needs of program participants, if needed, during the night.
- Be able to respond to emergency situations appropriately, according to CSN policies and procedures.
Documentation
- Provide progress notes for all clients.
- Provide Special Incident reports when necessary.
- Produce special reports upon request of Program Manager.
Medication management
- Monitor program participant accessing of medications as necessary
- Document program participant accessing of medications.
Program Management
- Maintain program structure.
- Assist program management with maintaining program compliance.
- Report safety and maintenance needs of the program and its facility to Program Manager/Director.
- Maintain clear and effective communications with program participants, and assist them in meeting their needs.
- Provide accurate, complete, and timely reporting of program and participant information to staff as they begin their shift.
- Attend and participate in weekly staff meetings, and monthly CSN In-service trainings.
- Attend and participate in regular supervision.
- Be knowledgeable of, and adhere to personnel policies.
Other duties as assigned.
Minimum Qualifications:
- High School graduate or equivalent
- One year of experience working with mentally ill adults in a residential setting. Lack of one year of experience may be accommodated under the law.
- Ability to meet all licensing requirements.
- Knowledge of the principles and best practices of social rehabilitation.
- Knowledge of Sonoma County Mental Health Services and community resources.
- Ability to obtain a valid California Driver’s license and insurability under agency automobile insurance policy.
- Ability to pass criminal background check to meet licensing requirements.
Description: The Residential Counselor 1, is responsible for providing educational and supportive services, in the context of the structure of this social rehabilitation program, to severely and persistently mentally ill adults; and to assist management in the legal, ethical, and clinically sound operation of the program. This is a benefited, non-exempt position, with as on-duty lunch.
Reports to: Program Manager/Director of Social Rehabilitation
Essential Functions and Responsibilities: Under the direction of the Program Manager/Director, the Residential Counselor I is responsible for, but not limited to:
Program Management
- Assist Program Management in the implementation and documentation of established program objectives.
- Assist Program Management to insure program compliance with CSN policy, contractual agreements, licensing and certification requirements and local, state and federal regulations.
- Involve program participants with program objectives and regulatory compliance.
- Attend and participate in training and orientation sessions at each of the agency’s programs.
- Provide accurate, timely and complete transfer of program and participant information to staff as they begin their shift.
- Attend and participate in weekly staff meetings and clinical case reviews. Participate in supervisions with manager.
- Maintain professional conduct while on the job.
Clinical Management
- Assist the Program Management to insure the delivery and documentation of quality client services; assessment, treatment planning, day treatment and/or other in-house programming, medication monitoring, crisis intervention, counseling, referral, advocacy, liaison work, transition planning and discharge.
- Be able to perform duties as primary counselor.
- Assist the Program Management to insure that clinical interventions are consistent with the principals of and current best practices in social rehabilitation and the counseling of severely and persistently mentally ill adults.
- Conduct educational classes for program participants.
Provide crisis intervention, prevention and crisis management. - Be aware of and able to access community resources.
- Assist Program Management to insure that medications are maintained, monitored, inventoried and disposed of safely and in compliance with CSN policy and all applicable laws and regulations.
- Monitor and document medication access by program participants.
- Review Medication Log for accuracy and completion during each staff information exchange at the beginning of each shift.
- Maintain clear and effective communications with program participants, and insure their needs are being met.
Personnel Management
- Be knowledgeable of, and adhere to personnel policies and make recommendations for their continual adaptation.
- Assess training needs and make recommendations to Program Manager/Director and Director of Social Rehabilitation for appropriate training.
- Assist Program Management to maintain a legal and safe working environment free of hazards, hostility, harassment, and discrimination.
- Participate in at least 20 hours of in-service training per year.
Fiscal Management
- As assigned, assist with the monthly collection and documentation of client program fees owed by program participants.
- As assigned, oversee the management of Resident Funds consistent with CSN Policy and State Regulation.
Facility Management
- Assist the Program Management to insure that the program facility is maintained as a homey normalizing, non-institutional environment in which both program participants and staff are comfortable and safe.
- Assist the Program Management to insure that the program facility and vehicles are clean, in good repair, free of safety hazards and in compliance with CSN policy, contractual agreements, licensing and certification requirements and local, state and federal regulations.
- Involve program participants in the regular evaluation, cleaning, care and maintenance of the program facility.
- Assist Program Management with timely reports of Facility and Vehicle maintenance and safety needs.
Customer Service and Community Relations
- Maintain excellent working relation with program contractors and their representatives.
- Maintain excellent relationships with public and private agencies that have a direct relationship with our program or program participants.
- Maintain excellent relationships with program neighbors, local merchants, government, law enforcement, fire, and safety services.
Other duties as assigned.
Minimum Qualifications:
- High School graduate or equivalent
- One year of experience working with mentally ill adults or equivalent (waiver required from, DHCS) (CSN provides one year on the job training)
- Ability to meet all licensing requirements.
- Ability to pass a criminal background check to meet licensing requirements.
- Reliable transportation.
Preferred Qualifications:
- BA in psychology, counseling, rehabilitation or related field
- Knowledge of the principles and best practices of social rehabilitation
- Experience working within a team approach to treatment and program planning
- Knowledge of SCBH services and community resources
- Ability to obtain valid California Driver’s license and insurability under agency auto insurance policy.
Description: The Residential Counselor 2, is responsible for providing educational and supportive services, in the context of the structure of this social rehabilitation program, to severely and persistently mentally ill adults; and to assist management in the legal, ethical, and clinically sound operation of the program. This is a benefited, non-exempt position, with as on-duty lunch.
Reports to: Program Manager/Director of Social Rehabilitation
Essential Functions and Responsibilities: Under the direction of the Program Manager/Director, the Residential Counselor I is responsible for, but not limited to:
Program Management
- Assist Program Management in the implementation and documentation of established program objectives.
- Assist Program Management to insure program compliance with CSN policy, contractual agreements, licensing and certification requirements and local, state and federal regulations.
- Involve program participants with program objectives and regulatory compliance.
- Attend and participate in training and orientation sessions at each of the agency’s programs.
- Provide accurate, timely and complete transfer of program and participant information to staff as they begin their shift.
- Attend and participate in weekly staff meetings and clinical case reviews. Participate in supervisions with manager.
- Maintain professional conduct while on the job.
Clinical Management
- Assist the Program Management to insure the delivery and documentation of quality client services; assessment, treatment planning, day treatment and/or other in-house programming, medication monitoring, crisis intervention, counseling, referral, advocacy, liaison work, transition planning and discharge.
- Be able to perform duties as primary counselor.
- Assist the Program Management to insure that clinical interventions are consistent with the principals of and current best practices in social rehabilitation and the counseling of severely and persistently mentally ill adults.
- Conduct educational classes for program participants.
- Provide crisis intervention, prevention and crisis management.
- Be aware of and able to access community resources.Assist Program Management to insure that medications are maintained, monitored, inventoried and disposed of safely and in compliance with CSN policy and all applicable laws and regulations.
- Monitor and document medication access by program participants.
- Review Medication Log for accuracy and completion during each staff information exchange at the beginning of each shift.
- Maintain clear and effective communications with program participants, and insure their needs are being met.
Personnel Management
- Be knowledgeable of, and adhere to personnel policies and make recommendations for their continual adaptation.
- Assess training needs and make recommendations to Program Manager/Director and Director of Social Rehabilitation for appropriate training.
- Assist Program Management to maintain a legal and safe working environment free of hazards, hostility, harassment, and discrimination.
- Participate in at least 20 hours of in-service training per year.
Fiscal Management
- As assigned, assist with the monthly collection and documentation of client program fees owed by program participants.
- As assigned, oversee the management of Resident Funds consistent with CSN Policy and State Regulation.
Facility Management
- Assist the Program Management to insure that the program facility is maintained as a homey normalizing, non-institutional environment in which both program participants and staff are comfortable and safe.
- Assist the Program Management to insure that the program facility and vehicles are clean, in good repair, free of safety hazards and in compliance with CSN policy, contractual agreements, licensing and certification requirements and local, state and federal regulations.
- Involve program participants in the regular evaluation, cleaning, care and maintenance of the program facility.
- Assist Program Management with timely reports of Facility and Vehicle maintenance and safety needs.
Customer Service and Community Relations
- Maintain excellent working relation with program contractors and their representatives.
- Maintain excellent relationships with public and private agencies that have a direct relationship with our program or program participants.
- Maintain excellent relationships with program neighbors, local merchants, government, law enforcement, fire and safety services.
Other duties as assigned.
Minimum Qualifications:
- BA in psychology, counseling, rehabilitation or related field or equivalent years of experience in the field.
- Knowledge of the principles and best practices of social rehabilitation
- Ability to meet all licensing requirements.
- Ability to pass a criminal background check to meet licensing requirements.
- Experience working within a team approach to treatment and program planning
- Reliable transportation. Valid California Driver’s license and insurability under agency auto insurance policy.
Preferred Qualifications:
- Knowledge of SCBH services and community resources
Description: The Relief Worker is responsible for filling in for regular employees when they are absent. This is an on-call, non-exempt position. The amount of hours in any pay period is not guaranteed. Scheduling of relief staff is done strictly by Program Managers.
Reports to: Program Manager / Program Director
Essential Functions and Responsibilities: Under the direction of the Program Manager, the Relief Worker is responsible for filling in for absent staff and fulfilling the essential functions and responsibilities of the position of that absent staff. These essential functions and responsibilities may include, but are not limited to the following:
Program Management
- Assist Program Management in the implementation and documentation of established program objectives.
- Assist Program Management to insure program compliance with CSN policy, contractual agreements, licensing and certification requirements and local, state and federal regulations.
- Involve program participants with program objectives and regulatory compliance.
- Attend and participate in training and orientation sessions at each of the agency’s programs.
- Respond in a timely manner to each request for work to notify program of availability.
- Provide accurate, timely and complete transfer of program and participant information to staff as they begin their shift.
- Attend and participate in weekly staff meetings and clinical case reviews.
- Participate in supervisions as requested.
- Maintain professional conduct while on the job.
Clinical Management
- Assist the Program Management to insure the delivery and documentation of quality client services; assessment, treatment planning, day treatment and/or other in-house programming, medication monitoring, crisis intervention, counseling, referral, advocacy, liaison work, transition planning and discharge. Be able to perform duties of a primary counselor.
- Assist the Program Management to insure that clinical interventions are consistent with the principals of and current best practices in social rehabilitation and the counseling of severely and persistently mentally ill adults.
- Conduct educational classes for program participants.
Provide crisis intervention/prevention and crisis management. - Be aware of and able to access community resources.
- Assist Program Management to insure that medications are maintained, monitored, inventoried and disposed of safely and in compliance with CSN policy and all applicable laws and regulations.
- Monitor and document medication access by program participants.
- Review Medication Log for accuracy and completion during each staff information exchange at the beginning of each shift.
- Maintain clear and effective communications with program participants, and insure their needs are being met.
Personnel Management
- Be knowledgeable of, and adhere to personnel policies and make recommendations for their continual adaptation.
- Assess training needs and make recommendations to Director of Social Rehabilitation for appropriate training.
- Assist Program Management to maintain a legal and safe working environment free of hazards, hostility, harassment, and discrimination.
- Participate in at least 20 hours of in-service training per year.
Fiscal Management
- Assist with the monthly collection and documentation of client program fees owed by program participants.
- Oversee the management of Resident Funds consistent with CSN Policy and State Regulation.
Facility Management
- Assist the Program Management to insure that the program facility is maintained as a homey normalizing, non-institutional environment in which both program participants and staff are comfortable and safe.
- Assist the Program Management to insure that the program facility and vehicles are clean, in good repair, free of safety hazards and in compliance with CSN policy, contractual agreements, licensing and certification requirements and local, state and federal regulations.
- Involve program participants in the regular evaluation, cleaning, care and maintenance of the program facility.
- Assist Program Management with timely reports of Facility and Vehicle maintenance and safety needs.
Customer Service and Community Relations
- Maintain excellent working relation with program contractors and their representatives.
- Maintain excellent relationships with public and private agencies that have a direct relationship with our program or program participants.
- Maintain excellent relationships with program neighbors, local merchants, government, law enforcement, and fire and safety services.
Other duties as assigned
Minimum Qualifications:
- High School graduate or equivalent
- One year of experience working with mentally ill adults or equivalent
- Ability to meet all licensing requirements
- Ability to pass criminal background check to meet licensing requirements
Preferred Qualifications:
- BA in psychology, counseling, rehabilitation or related field
- Knowledge of the principles and best practices of social rehabilitation
- Experience working within a team approach to treatment and program planning
- Knowledge of SCMH services and community resources
- Ability to obtain valid California Driver’s license and insurability under agency auto insurance policy.
Benefits
Employees may select coverage for themselves and family members (spouse, children and domestic partner), from either the Kaiser Grandfathered 30 co-pay plan or the Kaiser Platinum 10 co-pay plan. CSN will cover costs for employee only, on pro-rated basis.
Employees may select coverage for themselves and family members (spouse, children and domestic partner). Coverage is provided through Principal. Employees may choose a provider within the EPO, PPO & Non-Network. Your Principal Dental benefits are based on the dentist you choose to access for services.
Employees may select coverage for themselves and family members (spouse, children and domestic partner). Coverage is provided by VSP, through Principal. The base rates reflect VSP’s standard in-network retail allowance.
Eligible employees will be enrolled for this coverage through American Health Specialty Health Plan, if they have elected a Kaiser plan. Benefits include: examinations, manipulation, durable medical equipment, acupuncture, herbal therapies, and emergency care.
Community Support Network pays for a basic life insurance policy and accidental death and dismemberment policy for all regular employees working a minimum of 20 hours per week. This is not prorated.
CSN provides regular employees working 20 hours or more per week paid vacation, which is accrued based on hours worked. This increases after the first five years. Sick time is accrued at .0385 x hours worked for regular full-time employees and regular part-time employees (working 20 hours or more weekly) commencing on the date of hire. Other Paid Time Off includes:
- Jury Duty Leave
- Bereavement Leave
- Leave for Organ Donation
- Leave for Bone Marrow Donation
- Voting Leave
- Witness Leave
For any other category of employees working under 20 hours a week, we have paid sick time available in compliance with California's new sick time leave laws. Contact Human Resources for more details.
- 9 Paid Holidays
- Tax-deferred account payroll deduction
- Mutual of America retirement plan
- Direct Deposit
- AFLAC insurance supplement
Job Application
To begin CSN’s application process, please complete the form below indicating your interest in employment. For more information regarding open positions, please email Abigail Levine, Human Resources and Safety Manager, at abigail@csn-mh.com.
CSN is an Equal Opportunity Employer Non-Profit Agency.