1410 Guerneville Road, Suite 14
Santa Rosa, CA 95403
(707) 575-0979

Join The Team

Be part of a supportive community that makes a difference! When you join the team at CSN, you become an integral part of a nonprofit agency that provides tools, support and housing to clients who have behavioral health challenges and who struggle against homelessness.

Current Job Openings

Clinical Director

Title:                Clinical Director

 

Agency:           Community Support Network is a non-profit social service agency providing supportive housing to Sonoma County adults, especially those who are homeless and/or have serious behavioral health challenges.

 

Definition:      The Clinical Director is responsible for the overall direction of the agency’s client-centered services.  This includes the direction and clinical supervision of our passionate staff in all social rehabilitation programs. A 32-hour work week allows you to maintain a private practice or pursue other activities.

 

Reports To:          Executive Director

 

Salary: $32-$34/hr. plus prorated benefits

 

Essential Functions

A.                 Clinical

  • Provide group consultations/training to program staff.
  • Assist Dept. Directors and program staff with quality assurance of social rehabilitation programs.
  • Ensure that client treatment plans are in line with client A.N.S.A. and client plans provided by       Sonoma County Behavioral Health.
  • Serve as the Head of Services for CSN contracts with Sonoma County Behavioral Health (S.C.B.H.)
  • Responsible for being a subject matter expert on CSN contracts with S.C.B.H.
  • Responsible for maintaining fidelity with CSN’s contracts with S.C.B.H. at 6 homes.
  • Responsible for organizing/providing monthly In-service training to staff
  • Occasionally responsible for client and potential client assessments.

B.                 Program Development

  • Maintain an awareness of community and client needs in relation to agency objectives.
  • Assist Dept. Directors and program staff to develop, implement and evaluate program objectives.
  • Responsible for becoming a subject mater expert on evidence-based practices implemented by CSN.

C.                 Administrative

  • Produce periodic written and oral reports, which ensure accountability to the Executive Director.
  • Perform additional functions as required and able.
  • Receives strong support from the Executive Director in upholding our client-centered approach

D.                 Community Relations

Maintain knowledge and coordinate liaison relationships with public and private agencies which provide services to mental health clients.

Qualifications

Licensed by State of California as Ph.D., L.C.S.W., or M.F.T.

  • Extensive and successful experience working with chronically mentally ill adults required.
  • Experience with homeless populations preferred.
  • Supervision experience in a mental health agency or department preferred.
  • Experience working within the social rehabilitation model preferred.

 

To apply, send a cover letter and resume to:  northbayhr@gmail.com                      

CLOSING DATE:  OPEN UNTIL FILLED

 

CSN IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

 

Overnight Asleep Counselor

JOB DESCRIPTION

RESIDENTIAL COUNSELOR B – Overnight Asleep

Description: The Residential Counselor B is responsible for providing general program support and primarily to function as the on-site overnight residential counselor.  This is a benefited, non-exempt position with an on-duty paid meal period.

Reports to: Program Manager / Program Director

Essential Functions and Responsibilities:  Under the direction of the Program Director, the Residential Counselor B is responsible for, but not limited to:

On-site Overnight Asleep Residential Counselor

  • Provide crisis prevention and intervention.
  • Be aware of and able to access community resources.
  • Provide for the special needs of program participants, if needed, during the night.
  • Be able to respond to emergency situations appropriately, according to CSN policies and procedures.

Documentation

  • Provide progress notes for all clients.
  • Provide Special Incident reports when necessary.
  • Produce special reports upon request of Program Manager.

Medication management

  • Monitor program participant accessing of medications as necessary
  • Document program participant accessing of medications.

Program Management

  • Maintain program structure.
  • Assist program management with maintaining program compliance.
  • Report safety and maintenance needs of the program and its facility to Program Manager/Director.
  • Maintain clear and effective communications with program participants, and assist them in meeting their needs.
  • Provide accurate, complete, and timely reporting of program and participant information to staff as they begin their shift.
  • Attend and participate in weekly staff meetings, and as requested in monthly CSN In-service trainings.
  • Attend and participate in regular supervision.
  • Complete and present accurate time sheets to Program Management by due date. Update time sheet on a daily basis.
  • Be knowledgeable of, and adhere to personnel policies.

Other duties as assigned.

Minimum Qualifications:

  • High School graduate or equivalent
  • One year of experience working with mentally ill adults in a residential setting. Lack of one year of experience may be accommodated under the law.
  • Ability to meet all licensing requirements.
  • Knowledge of the principles and best practices of social rehabilitation.
  • Knowledge of Sonoma County Mental Health Services and community resources.
  • Ability to obtain a valid California Driver’s license and insurability under agency automobile insurance policy.
  • Ability to pass criminal background check to meet licensing requirements.
Overnight Awake Counselor

JOB DESCRIPTION

RESIDENTIAL COUNSELOR A, Overnight Awake

Description: The Residential Counselor A, is responsible for providing general program support and primarily to function as the on-site overnight and direct care residential counselor.  This is a benefited, non-exempt position with an on-duty paid meal period.

Reports to: Program Manager / Program Director

Essential Functions and Responsibilities:  Under the direction of the Program Manager, the Residential Counselor A is responsible for, but not limited to:

  • Provide crisis prevention and intervention.
  • Be aware of and able to access community resources.
  • Provide for the special needs of program participants, if needed, during the night.
  • Be able to respond to emergency situations appropriately, according to CSN policies and procedures.

Documentation

  • Provide progress notes for all clients.
  • Provide Special Incident reports when necessary.
  • Produce special reports upon request of Program Manager.
  • Chart reviews / filing.

Medication management

  • Monitor program participant accessing of medications as necessary
  • Document program participant accessing of medications.
  • Inventory  medication

 Program Management

  • Maintain program structure.
  • Assist program management with maintaining program compliance.
  • Report safety and maintenance needs of the program and its facility to Program Manager/Director.
  • Maintain clear and effective communications with program participants, and assist them in meeting their needs.
  • Provide accurate, complete, and timely reporting of program and participant information to staff as they begin their shift.
  • Attend and participate in weekly staff meetings, and monthly CSN In-service trainings, as requested.
  • Attend and participate in regular supervision.
  • Complete and present accurate time sheets to Program Management by due date. Update time sheet on a daily basis.
  • Be knowledgeable of, and adhere to personnel policies.

Other duties as assigned.  For example: supply inventory, meal preparations, and sanitization.

Minimum Qualifications:

  • High School graduate or equivalent
  • One year of experience working with mentally ill adults in a residential setting. Lack of one year of experience may be accommodated under the law.
  • Ability to meet all licensing requirements.
  • Knowledge of the principles and best practices of social rehabilitation.
  • Knowledge of Sonoma County Mental Health Services and community resources.
  • Ability to obtain a valid California Driver’s license and insurability under agency automobile insurance policy.
  • Ability to pass criminal background check to meet licensing requirements.

Wage $11.03 per hour, benefited position

Residential Counselor 1

Description: The Residential Counselor 1 & 2 are responsible for providing educational and supportive services, in the context of the structure of this social rehabilitation program, to severely and persistently mentally ill adults; and to assist management in the legal, ethical, and clinically sound operation of the program. This is a non-exempt position, with as on-duty lunch.

Reports to: Program Manager/Director of Social Rehabilitation

Essential Functions and Responsibilities: Under the direction of the Program Manager /Director, the Residential Counselor I is responsible for, but not limited to:

Program Management

  • Assist Program Management in the implementation and documentation of established program objectives
  • Assist Program Management to insure program compliance with CSN policy, contractual agreements, licensing and certification requirements and local, state and federal regulations
  • Involve program participants with program objectives and regulatory compliance
  • Attend and participate in training and orientation sessions at each of the agency’s programs
  • Provide accurate, timely and complete transfer of program and participant information to staff as they begin their shift
  • Attend and participate in weekly staff meetings and clinical case reviews. Participate in supervisions with manager
  • Maintain professional conduct while on the job

Clinical Management

  • Assist the Program Management to insure the delivery and documentation of quality client services; assessment, treatment planning, day treatment and/or other in-house programming, medication monitoring, crisis intervention, counseling, referral, advocacy, liaison work, transition planning and discharge
  • Be able to perform duties as primary counselor
  • Assist the Program Management to insure that clinical interventions are consistent with the principals of and current best practices in social rehabilitation and the counseling of severely and persistently mentally ill adults
  • Conduct educational classes for program participants
  • Provide crisis intervention, prevention and crisis management
  • Be aware of and able to access community resources
  • Assist Program Management to insure that medications are maintained, monitored, inventoried and disposed of safely and in compliance with CSN policy and all applicable laws and regulations
  • Monitor and document medication access by program participants
  • Review Medication Log for accuracy and completion during each staff information exchange at the beginning of each shift
  • Maintain clear and effective communications with program participants, and insure their needs are being met

Personnel Management

  • Be knowledgeable of, and adhere to personnel policies and make recommendations for their continual adaptation
  • Assess training needs and make recommendations to Program Manager/Director and Director of Social Rehabilitation for appropriate training
  • Assist Program Management to maintain a legal and safe working environment free of hazards, hostility, harassment, and discrimination
  • Participate in at least 20 hours of in-service training per year

Fiscal Management

  • As assigned, assist with the monthly collection and documentation of client program fees owed by program participants
  • As assigned, oversee the management of Resident Funds consistent with CSN Policy and State Regulation

Facility Management

  • Assist the Program Management to insure that the program facility is maintained as a homey normalizing, non-institutional environment in which both program participants and staff are comfortable and safe
  • Assist the Program Management to insure that the program facility and vehicles are clean, in good repair, free of safety hazards and in compliance with CSN policy, contractual agreements, licensing and certification requirements and local, state and federal regulations
  • Involve program participants in the regular evaluation, cleaning, care and maintenance of the program facility
  • Assist Program Management with timely reports of Facility and Vehicle maintenance and safety needs

Customer Service and Community Relations

  • Maintain excellent working relation with program contractors and their representatives
  • Maintain excellent relationships with public and private agencies that have a direct relationship with our program or program participants
  • Maintain excellent relationships with program neighbors, local merchants, government, law enforcement, fire and safety services

Other duties as assigned.

Residential Counselor 1 - Minimum Qualifications:

  • High School graduate or equivalent
  • One year of experience working with mentally ill adults or equivalent (waiver required from DHCS. (CSN provides one year on-the-job training.)
  • Ability to pass a criminal background check and meet all licensing requirements
  •       Reliable transportation

RC1 - Preferred Qualifications:

  • BA in psychology, counseling, rehabilitation or related field
  • Knowledge of the principles and best practices of social rehabilitation
  • Experience working within a team approach to treatment and program planning
  • Knowledge of SCBH services and community resources
  • Ability to obtain valid California Driver’s license and insurability under agency auto insurance policy

Residential Counselor 2 - Minimum Qualifications:

  • BA in psychology, counseling, rehabilitation or related field
  • Knowledge of the principles and best practices of social rehabilitation
  • Experience working within a team approach to treatment and program planning
  • Ability to obtain valid California Driver’s license and insurability under agency auto insurance policy

RC2  - Preferred Qualifications:

  • Knowledge of SCBH services and community resources

Compensation for both Residential Counselors 1 and 2:

Competitive benefit package:

  • Health benefits
  • Chiropractic/Acupuncture
  • Dental
  • Vision
  • Life Insurance
  • AD&D insurance
  • Optional Voluntary Life insurance
  • Vacation, sick pay, paid holidays and more
  • $11.50 to $13 per hour
Residential Counselor 2

Description: The Residential Counselor 1 & 2 are responsible for providing educational and supportive services, in the context of the structure of this social rehabilitation program, to severely and persistently mentally ill adults; and to assist management in the legal, ethical, and clinically sound operation of the program. This is a non-exempt position, with as on-duty lunch.

Reports to: Program Manager/Director of Social Rehabilitation

Essential Functions and Responsibilities: Under the direction of the Program Manager /Director, the Residential Counselor I is responsible for, but not limited to:

Program Management

  • Assist Program Management in the implementation and documentation of established program objectives
  • Assist Program Management to insure program compliance with CSN policy, contractual agreements, licensing and certification requirements and local, state and federal regulations
  • Involve program participants with program objectives and regulatory compliance
  • Attend and participate in training and orientation sessions at each of the agency’s programs
  • Provide accurate, timely and complete transfer of program and participant information to staff as they begin their shift
  • Attend and participate in weekly staff meetings and clinical case reviews. Participate in supervisions with manager
  • Maintain professional conduct while on the job

Clinical Management

  • Assist the Program Management to insure the delivery and documentation of quality client services; assessment, treatment planning, day treatment and/or other in-house programming, medication monitoring, crisis intervention, counseling, referral, advocacy, liaison work, transition planning and discharge
  • Be able to perform duties as primary counselor
  • Assist the Program Management to insure that clinical interventions are consistent with the principals of and current best practices in social rehabilitation and the counseling of severely and persistently mentally ill adults
  • Conduct educational classes for program participants
  • Provide crisis intervention, prevention and crisis management
  • Be aware of and able to access community resources
  • Assist Program Management to insure that medications are maintained, monitored, inventoried and disposed of safely and in compliance with CSN policy and all applicable laws and regulations
  • Monitor and document medication access by program participants
  • Review Medication Log for accuracy and completion during each staff information exchange at the beginning of each shift
  • Maintain clear and effective communications with program participants, and insure their needs are being met

Personnel Management

  • Be knowledgeable of, and adhere to personnel policies and make recommendations for their continual adaptation
  • Assess training needs and make recommendations to Program Manager/Director and Director of Social Rehabilitation for appropriate training
  • Assist Program Management to maintain a legal and safe working environment free of hazards, hostility, harassment, and discrimination
  • Participate in at least 20 hours of in-service training per year

Fiscal Management

  • As assigned, assist with the monthly collection and documentation of client program fees owed by program participants
  • As assigned, oversee the management of Resident Funds consistent with CSN Policy and State Regulation

Facility Management

  • Assist the Program Management to insure that the program facility is maintained as a homey normalizing, non-institutional environment in which both program participants and staff are comfortable and safe
  • Assist the Program Management to insure that the program facility and vehicles are clean, in good repair, free of safety hazards and in compliance with CSN policy, contractual agreements, licensing and certification requirements and local, state and federal regulations
  • Involve program participants in the regular evaluation, cleaning, care and maintenance of the program facility
  • Assist Program Management with timely reports of Facility and Vehicle maintenance and safety needs

Customer Service and Community Relations

  • Maintain excellent working relation with program contractors and their representatives
  • Maintain excellent relationships with public and private agencies that have a direct relationship with our program or program participants
  • Maintain excellent relationships with program neighbors, local merchants, government, law enforcement, fire and safety services

Other duties as assigned.

Residential Counselor 1 - Minimum Qualifications:

  • High School graduate or equivalent
  • One year of experience working with mentally ill adults or equivalent (waiver required from DHCS. (CSN provides one year on-the-job training.)
  • Ability to pass a criminal background check and meet all licensing requirements
  •       Reliable transportation

RC1 - Preferred Qualifications:

  • BA in psychology, counseling, rehabilitation or related field
  • Knowledge of the principles and best practices of social rehabilitation
  • Experience working within a team approach to treatment and program planning
  • Knowledge of SCBH services and community resources
  • Ability to obtain valid California Driver’s license and insurability under agency auto insurance policy

Residential Counselor 2 - Minimum Qualifications:

  • BA in psychology, counseling, rehabilitation or related field
  • Knowledge of the principles and best practices of social rehabilitation
  • Experience working within a team approach to treatment and program planning
  • Ability to obtain valid California Driver’s license and insurability under agency auto insurance policy

RC2  - Preferred Qualifications:

  • Knowledge of SCBH services and community resources

Compensation for both Residential Counselors 1 and 2:

Competitive benefit package:

  • Health benefits
  • Chiropractic/Acupuncture
  • Dental
  • Vision
  • Life Insurance
  • AD&D insurance
  • Optional Voluntary Life insurance
  • Vacation, sick pay, paid holidays and more
  • $11.50 to $13 per hour
Relief Counselor

Description: The Relief Counselor is responsible for filling in for regular employees when they are absent. This is an on-call, non-exempt position. The amount of hours in any pay period is not guaranteed. Scheduling of relief staff is done strictly by Program Managers.

Reports to: Program Manager / Program Director

Essential Functions and Responsibilities: Under the direction of the Program Manager, the Relief Counselor is responsible for filling in for absent staff and fulfilling the essential functions and responsibilities of the position of that absent staff. These essential functions and responsibilities may include, but are not limited to the following:

Program Management

  • Assist Program Management in the implementation and documentation of established program objectives
  • Assist Program Management to insure program compliance with CSN policy, contractual agreements, licensing and certification requirements and local, state and federal regulations
  • Involve program participants with program objectives and regulatory compliance
  • Attend and participate in training and orientation sessions at each of the agency’s programs
  • Respond in a timely manner to each request for work to notify program of availability
  • Provide accurate, timely and complete transfer of program and participant information to staff as they begin their shift
  • Attend and participate in weekly staff meetings and clinical case reviews
  • Participate in supervisions as requested
  • Maintain professional conduct while on the job

Clinical Management

  • Assist the Program Management to insure the delivery and documentation of quality client services; assessment, treatment planning, day treatment and/or other in-house programming, medication monitoring, crisis intervention, counseling, referral, advocacy, liaison work, transition planning and discharge. Be able to perform duties of a primary counselor
  • Assist the Program Management to insure that clinical interventions are consistent with the principals of and current best practices in social rehabilitation and the counseling of severely and persistently mentally ill adults
  • Conduct educational classes for program participants
  • Provide crisis intervention/prevention and crisis management
  • Be aware of and able to access community resources
  • Assist Program Management to insure that medications are maintained, monitored, inventoried and disposed of safely and in compliance with CSN policy and all applicable laws and regulations
  • Monitor and document medication access by program participants
  • Review Medication Log for accuracy and completion during each staff information exchange at the beginning of each shift
  • Maintain clear and effective communications with program participants, and insure their needs are being met

Personnel Management

  • Be knowledgeable of, and adhere to personnel policies and make recommendations for their continual adaptation
  • Assess training needs and make recommendations to Director of Social Rehabilitation for appropriate training
  • Assist Program Management to maintain a legal and safe working environment free of hazards, hostility, harassment, and discrimination
  • Participate in at least 20 hours of in-service training per year

Fiscal Management

  • As assigned, assist with the monthly collection and documentation of client program fees owed by program participants
  • As assigned, oversee the management of Resident Funds consistent with CSN Policy and State Regulation

Facility Management

  • Assist the Program Management to insure that the program facility is maintained as a homey normalizing, non-institutional environment in which both program participants and staff are comfortable and safe
  • Assist the Program Management to insure that the program facility and vehicles are clean, in good repair, free of safety hazards and in compliance with CSN policy, contractual agreements, licensing and certification requirements and local, state and federal regulations
  • Involve program participants in the regular evaluation, cleaning, care and maintenance of the program facility
  • Assist Program Management with timely reports of Facility and Vehicle maintenance and safety needs

Customer Service and Community Relations

  • Maintain excellent working relation with program contractors and their representatives
  • Maintain excellent relationships with public and private agencies that have a direct relationship with our program or program participants
  • Maintain excellent relationships with program neighbors, local merchants, government, law enforcement, fire and safety services

Other duties as assigned

Minimum Qualifications:

  • High School graduate or equivalent
  • One year of experience working with mentally ill adults in a residential setting. Lack of one year of experience may be accommodated under the law
  • Ability to pass criminal background check and to meet all licensing requirements
  • Reliable transportation

Preferred Qualifications:

  • Knowledge of the principles and best practices of social rehabilitation
  • Experience working within a team approach to treatment and program planning
  • Knowledge of SCBH services and community resources
  • Ability to obtain valid California Driver’s license and insurability under agency auto insurance policy

Compensation:

  • $10.30 per hour for Day and Overnight Awake shifts
  • $10.00 per hour for Overnight Asleep shifts
  • Sick pay

Benefits

Medical
Dental
Vision
Chiropractic/Acupuncture Coverage
Life Insurance
Paid Time Off
Additional Benefits
Medical

Employees may select coverage for themselves and family members (spouse, children and domestic partner), from either the Kaiser Grandfathered 30 co-pay plan or the Kaiser Platinum 15 co-pay plan. CSN will cover costs for employee only, on pro-rated basis.

Dental
Employees may select coverage for themselves and family members (spouse, children and domestic partner). Coverage is provided through Principal. Employees may choose a provider within the EPO, PPO & Non-Network. Your Principal Dental benefits are based on the dentist you choose to access for services.
Vision

Employees may select coverage for themselves and family members (spouse, children and domestic partner). Coverage is provided by VSP, through Principal. The base rates reflect VSP’s standard in-network retail allowance.

Chiropractic/Acupuncture Coverage
Eligible employees will be enrolled for this coverage through American Health Specialty Health Plan, if they have elected a Kaiser plan. Benefits include: examinations, manipulation, durable medical equipment, acupuncture, herbal therapies, and emergency care.
Life Insurance

Community Support Network pays for a basic life insurance policy and accidental death and dismemberment policy for all regular employees working a minimum of 20 hours per week. This is not prorated.

Paid Time Off

CSN provides Regular employees working 20 hours or more per week, paid vacation, accrued on a prorated basis at the rate of 8 hours per month for full time employment (40 hours per week). This increases after the first five years. Sick time is accrued on a prorated basis at the rate of 6.67 hours per month for full time employment (40 hours per week). Other Paid Time Off includes:

  • Jury Duty Leave
  • Bereavement Leave
  • Leave for Organ Donation
  • Leave for Bone Marrow Donation
  • Voting Leave
  • Witness Leave

For any other category of employees working under 20 hours a week, we have paid sick time available in compliance with California's new sick time leave laws. Contact Human Resources for more details.

Additional Benefits
  • 9 Paid Holidays
  • Tax-deferred account payroll deduction
  • Mutual of America retirement plan
  • Direct Deposit
  • AFLAC insurance supplement

Job Application

To begin CSN’s application process, please complete the form below indicating your interest in employment.  

A completed job application is required for any interview requested by CSN. Please print and fill out to bring to your interview. Alternately, you can mail, fax or email your completed job application to:

Community Support Network
Attn: Jean Clifford, Human Resources
1410 Guerneville Rd., Suite 14
Santa Rosa, CA 95403
Fax: (707) 573-6968
Email: jean@csn-mh.com

CSN is an Equal Opportunity Employer Non-Profit Agency.

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